Privacy Policy

We prioritize data security and privacy. We collect only what is necessary to provide our services, retain data only as long as needed, and never sell personal data.

What We Collect

Account details (name, email), vehicle data (license plate, make, model), community membership, violation case details, and operational metadata (timestamps, location snapshots where permitted).

How We Use Data

To register vehicles, manage violation timers (e.g., 72-hour notices), provide notifications, dispatch authorized tows with partners, and maintain auditability/compliance.

Sharing

We share minimal necessary data with towing partners and HOA administrators to fulfill services. We do not sell data.

Security

Encryption in transit, role-based access, least-privilege, data minimization, and audit logging. Additional details provided to clients under NDA.

Contact

Questions: privacy@nowtowa.com